StarTrack Premium Express is free on orders over $300 (ex GST). Below this threshold it costs $20 (ex GST)
Australia Post Express is free on orders over $200 (ex GST). Below this threshold it costs $12 (ex GST)
Please note all dropship orders will be sent out Australia Post Express.
We make every attempt to despatch orders the same day, for all orders received no later than 1pm. You will be notified by email once despatched, along with your invoice and tracking information.
We aim to make delivery the next working day, but sometimes it is two business working days from the day of despatch. Unfortunately, it is not possible to provide this level of service for those customers in more remote regions of Australia, where slightly longer delivery times generally prevail. Our mission and commitment is to always dispatch and deliver as quickly as possible.
Customer orders are not accompanied with any paperwork unless requested except for a picking/despatch note for you to check your order upon delivery. Please notify us of any missing items within 72 hours via the website resolution centre or by emailing us.
Delivery will be made by our partner courier StarTrack using their Express Road service & Australia Post Express. Every effort will be made to deliver orders in one consignment, but in the event of incomplete availability subsequent deliveries will be shipped freight free.