Delivery & Shipping Policy
How long do you take to dispatch orders?
We pride ourselves on our quick turnaround times and commitment to customer satisfaction. To ensure that you receive your order as soon as possible, we dispatch all orders received by 1pm (AEST) the same day Monday-Friday. For orders received between 1-3pm, we will do our best to dispatch them the same day as well, but we cannot guarantee it. Orders received after 1pm on weekdays will definitely be dispatched the following business day.
We understand how important it is to receive your order promptly, and we work tirelessly to ensure that your order is processed and dispatched as quickly as possible. If you have any questions or concerns about your order, please don't hesitate to contact us.
Who do you use to ship your orders?
Shipping Information for Various Order Weights
For orders weighing less than 1kg, we use Australia Post Express. For heavier orders, we ship with Australia Post Parcel or StarTrack Road Express.
What does delivery cost?
Shipping is free for orders over $400* excluding GST. For orders below this threshold, the cost is $17 excluding GST.